Four week pilot
We run 2,000 of your real files, publish a measured accuracy report and you keep the results either way.
In production since 2022
Read 400 page claim files in ninety seconds
Fernpost pulls dates, codes, providers and amounts out of scanned faxes, handwritten forms and PDF soup, scores its own confidence and routes anything uncertain to a human.
96.8%field level accuracy
90 secavg 400 page file
31production customers
SOC 2Type II audited
How you buy it
Pilot first, then volume pricing
Every engagement starts with a paid pilot on your real documents, not a canned demo set.
Standard volume plan
Committed annual volume, hosted by us, with the review queue and audit log included.
In your cloud deployment
Runs inside your AWS or Azure account so documents never leave your boundary.
Custom field training
Fields specific to your forms, trained on your labeled examples with a measured before and after.
Human review queue
Low confidence extractions route to your reviewers with the source page highlighted next to the value.
API and webhook access
REST and async batch endpoints, documented publicly, with sandbox keys available before you sign anything.
About Fernpost
Accuracy you can audit, not a number in a slide
Fernpost was started in 2022 by two engineers from a claims platform and a former utilization review nurse who spent eleven years reading these documents by hand. That last part matters, because knowing which fields are worth being uncertain about is most of the problem. Every extraction carries a confidence score and a link to the exact page region it came from.
•Every extracted value links back to the source page region for audit
•SOC 2 Type II audited, with BAAs available for covered entities
•Accuracy measured on your documents during the pilot, published in full
Reviews
From claims and operations leaders
“Our reviewers went from reading everything to checking the eight percent the system flagged. Throughput roughly tripled and nobody was laid off, they just stopped drowning.”
Lauren M., VP Claims Operations
“The pilot report was refreshingly blunt about which field types it struggled with. That honesty is why we signed.”
Raj S., Director of Analytics, TPA
“Running it inside our own VPC was non negotiable for us. Deployment took eight days including our security review.”
Kevin D., CISO, regional health plan
FAQ
Accuracy, security and getting started
What does 96.8 percent accuracy actually mean?
It is field level exact match across our production customer base, measured against human reviewed ground truth, not a document level or character level figure which would look higher and mean less. Accuracy varies by field type and document quality, so the pilot measures it on your specific documents and we publish the breakdown by field.
What happens when the system is unsure?
Every extracted value gets a confidence score, and you set the threshold. Anything below it routes to the human review queue where a reviewer sees the proposed value next to the highlighted source region and confirms or corrects in a keystroke. Corrections feed back into your custom field training.
Do our documents leave our environment?
That is your choice. The hosted plan processes documents in our SOC 2 audited environment with encryption in transit and at rest and configurable retention down to zero. The in your cloud deployment runs entirely inside your own AWS or Azure account, and we never see the data. We sign BAAs for covered entities on both.
Why is the pilot paid?
Because a real pilot means ingesting your document formats, tuning for your fields and producing an audited accuracy report, which is several weeks of engineering work. Charging for it means we do it properly, and you keep the report and the extracted data whether or not you go forward.
Contact
Run it on your worst files
Send us your ugliest sample set, the faxes and the handwriting. That is the honest test and it is the one we would rather be judged on.
Phone(303) 555-0175
Address1035 Pearl St, Suite 400, Boulder, Colorado
HoursMon to Fri 8am to 6pm MT, enterprise support 24/7
AreaUnited States, EU deployments available