New supervisor foundations
Two days covering delegation, feedback, documentation and the shift from peer to boss.
On site since 2013
Training your supervisors will use on Monday
We watch how your teams actually work, then build sessions around the conversations your managers are avoiding. Delivered on your floor, on your shift pattern.
220+companies trained
2013founded
On siteor virtual delivery
12 yrsaverage trainer tenure
Programs
Frontline leadership, communication and compliance
Pricing is per session for up to 20 participants, with volume rates for multi site rollouts.
Difficult conversations workshop
Half day of scripted practice on performance, attendance and conduct discussions.
Workplace safety compliance
OSHA aligned general industry topics tailored to your hazards and equipment.
Team communication series
Four half day sessions across eight weeks with manager coaching between each.
Training needs assessment
Site visits, interviews and a written report on where training will and will not help.
Train the trainer
Three days equipping your internal staff to deliver our material after we leave.
How we deliver
We build for your floor, not from a shelf
Kestrel trainers have run operations themselves, mostly in manufacturing, healthcare and logistics. Before a rollout we do site visits and interviews so the scenarios in the room are ones your people recognize. We deliver across all shifts, including nights, because the third shift supervisors are usually the ones who need it most.
•Sessions scheduled across every shift, nights included
•Scenarios built from your own interviews, not stock case studies
•Written manager guide left behind after every program
Reviews
Client organizations
“They interviewed twenty of our leads before writing a slide. The room recognized every scenario, which is why nobody checked out.”
Deborah A., HR director, medical device manufacturer
“Our attendance write ups were a mess legally. The difficult conversations workshop changed how supervisors document within a month.”
Kwame O., Plant manager, Rochester
FAQ
For HR and operations leaders
How do you handle shift coverage during training?
We schedule around your patterns, including repeat sessions for nights and weekends, and we can split a two day program into four half days so production is never short more than a few people at once.
Can the content be customized to our industry?
Yes, and it always is to some degree. Site visits and interviews come before delivery so the examples, equipment and language match your operation. Deep customization for a regulated environment adds a needs assessment phase.
How do you measure whether training worked?
We agree on two or three operational measures before we start, commonly documentation quality, turnover in the first 90 days, or recordable incidents, and review them at 60 and 120 days. Reaction surveys alone tell you very little.
What is the minimum and maximum group size?
Eight to twenty participants per session. Below eight the practice exercises lose energy, and above twenty people stop speaking up. For large rollouts we run repeat cohorts rather than one big room.
Contact
Tell us what is going wrong
Send us the roles, the headcount and the problem you are seeing. We will propose a scope, a schedule and a price.
Phone(612) 555-0132
Address700 Washington Ave N, Suite 410, Minneapolis, MN 55401, Minneapolis, Minnesota
HoursMon to Fri 8am to 5pm, sessions scheduled around shifts
AreaTwin Cities, greater Minnesota, and virtual nationwide