Diagnostic service call
A technician finds the problem and gives you a flat rate repair price before touching anything.
We answer the phone around the clock in heating season, quote flat rate before we start, and stock the common parts on the truck.
We quote flat rate, so the price you approve is the price you pay even if the job runs long.
A technician finds the problem and gives you a flat rate repair price before touching anything.
Nights, weekends and holidays during heating season, with a two hour arrival window.
High efficiency gas furnace installed, permitted and inspected, with old unit hauled away.
Matched condenser and coil sized by a load calculation, not by copying the old unit.
Two visits, furnace in fall and AC in spring, plus priority scheduling and 15 percent off repairs.
Single zone systems for additions, attics and older homes without ductwork.
Northstar was started in 2003 by Rick Vandenberg out of a single van. We now run eleven trucks with nine NATE certified technicians, all of them our employees on salary rather than commission. That last part matters, because nobody here earns more by selling you a furnace you did not need.
“Furnace quit at eleven at night, minus twelve outside. A tech was in my basement by one and had it running by two.”
Sandra K., Edina, January
“They told me my ten year old AC had four or five years left and just needed a capacitor. Another company had quoted me a full replacement that week.”
Marcus T., St. Louis Park
“They did a real load calculation and installed a smaller unit than we had. The house is more even and the bill went down.”
Jen and Aaron P., Plymouth
Our rule is that if the repair costs more than a third of a new system and the unit is over fifteen years old, replacement usually makes sense. Under that, repair it. We will give you both numbers and let you decide without pressure.
During heating season we target a two hour arrival window for no heat calls, including nights and weekends. If your house is below 55 degrees or you have infants or elderly residents, tell dispatch and you move to the front.
Most Minneapolis homes land between $4,600 and $7,800 installed, depending on efficiency, size and whether venting or ductwork needs changes. That price includes the permit, inspection and haul away of the old unit. We quote in your home, not over the phone.
If you have a system older than eight years, generally yes. Two visits a year at $219 costs less than one emergency call, and plan members get priority scheduling in January when everyone else is waiting two days.
A real dispatcher answers day or night during heating season. Tell us what the thermostat says and we will tell you what to check first.