Legal

1. Introduction

We.Inc ("us," "we," or "our") operates the website we.inc (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Definitions

• Service: The we.inc website operated by We.Inc.
• Personal Data: Data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession).
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Cookies: Small files stored on your device (computer or mobile device).
• Data Controller: The natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
• Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
• Data Subject (or User): Any living individual who is using our Service and is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Billing address
• Company name
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link included in each email or by contacting us at [email protected].

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as:

• Your computer's Internet Protocol address (e.g. IP address)
• Browser type and version
• The pages of our Service that you visit
• The time and date of your visit
• The time spent on those pages
• Unique device identifiers and other diagnostic data

4. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

For detailed information about the specific cookies we use, their purposes, and how to manage them, please see our .

5. Use of Data

We.Inc uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

6. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), We.Inc's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We.Inc may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your rights
• For payment processing purposes
• To comply with the law

7. Retention of Data

We.Inc will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We.Inc will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

8. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We.Inc will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Disclosure of Data

Business Transaction

If We.Inc is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We.Inc may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of We.Inc
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

10. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

11. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We.Inc aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where We.Inc relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us. We may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

EU / UK Representative. As required by Article 27 of the GDPR and Article 27 of the UK GDPR, We.Inc has appointed an external representative in the EU and the UK for data-protection matters. Until the formal appointment notice is posted, EU and UK data subjects may exercise their rights by emailing [email protected] with the subject line "EU Representative Request" or "UK Representative Request"; we will forward requests to the relevant representative and respond within the statutory timeframe.

Alternate contact methods (CCPA dual-channel requirement). California residents may also submit requests by phone at +1 (236) 788-5897 or by mail to the address at the bottom of this policy, in addition to email.

11b. Your Privacy Rights Under PIPEDA & BC PIPA (Canada)

As a Canadian company based in British Columbia, We.Inc is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Act (BC PIPA). If you are a resident of Canada, you have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Withdraw consent: Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice.
• Challenge compliance: Challenge our compliance with applicable privacy laws by contacting our Privacy Officer at [email protected] (subject line: "Privacy Officer").

We aim to respond to verified access and correction requests within 30 days, consistent with PIPEDA section 8(3) and BC PIPA section 29. If we require more time, we will notify you in writing with the reason for the extension and the new response date.

If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, for BC residents, the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).

12. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

• Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

• Google AdSense & DoubleClick Cookie: Google, as a third-party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page.

Behavioral Remarketing

We.Inc uses remarketing services to advertise on third-party websites to you after you have visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.

• Google Ads (AdWords) Remarketing: Google Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing. We do not store or collect your full payment card details; that information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own privacy policies. These payment processors adhere to PCI-DSS standards as managed by the PCI Security Standards Council. The payment processors we currently work with include:

• Stripe, Inc., primary card and subscription processing (privacy policy)
• PayPal Holdings, Inc., alternative payment method and affiliate payouts (privacy policy)

If we add or change payment processors, we will update this section and our Sub-processor List before enabling them for customer transactions.

AI Processing

• OpenAI (OpenAI, L.L.C.): We use OpenAI's API to power AI features including website generation, content drafting, and assistant responses. User inputs submitted to these features are transmitted to OpenAI's API for processing. We use OpenAI's API platform, under which OpenAI does not use your inputs or outputs to train its models (OpenAI API data-usage policy, in effect since March 1, 2023). OpenAI retains API request data for up to 30 days for abuse monitoring, after which it is deleted unless a longer retention is legally required. We have executed OpenAI's standard Data Processing Addendum (DPA) covering EEA/UK data transfers under the EU Standard Contractual Clauses. We may, at our discretion, route certain requests to other AI providers (such as Anthropic or Google) operating under equivalent no-training API terms; any such provider will be added to our Sub-processor List before it processes customer data.

AI-Generated Content Transparency (EU AI Act)

Where content on a Website or in a communication has been generated or materially modified by our AI features, we or the Website Creator will label it as AI-generated where required by Article 50 of the EU AI Act or by any other applicable transparency law. Website Creators are responsible for complying with labelling obligations on the content they publish through our Service.

Hosting & Infrastructure

• Vercel: Our website and application are hosted on Vercel's infrastructure. Vercel may process certain request data (such as IP addresses and user agent strings) as part of delivering our Service.

Email Delivery

• Amazon Web Services (AWS SES): We use AWS Simple Email Service for transactional and marketing email delivery. Email addresses and message content are processed by AWS to deliver emails on our behalf.

Bot Protection

• Google reCAPTCHA v3: We use Google reCAPTCHA to protect our forms from automated abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

Social Media Platforms

• Social Media OAuth: If you use our social media scheduling features, we store OAuth access tokens provided by social media platforms (such as Facebook, Instagram, X/Twitter, and LinkedIn) to post content on your behalf. We do not store your social media passwords. These tokens may be revoked by you at any time through the respective social media platform's settings.

For a complete and up-to-date list of our sub-processors, please see our .

13. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

14. Children's Privacy

Our Service is not directed to children. We do not knowingly collect personal information from children under the age of 13 (or under the higher minimum age set by applicable law in your jurisdiction: for example, 14 in Spain and Quebec, 16 under some EU Member State implementations of GDPR Article 8). This restriction is consistent with the U.S. Children's Online Privacy Protection Act (COPPA), GDPR Article 8, and applicable Canadian privacy guidance.

Paid Services and account creation: You must be at least 18 years of age to create an account, subscribe to Paid Services, or enter into this Agreement as a natural person, as described in the Terms of Service.

If you are a parent or guardian and believe your child has provided us with personal information in violation of this policy, please contact us at [email protected] or +1 (236) 788-5897. If we become aware that we have collected such data without verified parental consent, we will delete it promptly.

15. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information.

Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers (name, email address, phone number, IP address)
• Commercial information (purchase history, subscription details)
• Internet or electronic network activity (browsing history, search history, interaction data)
• Geolocation data (approximate location based on IP address)
• Professional or employment-related information (company name, job title)
• Inferences drawn from any of the above

Your Rights Under CCPA/CPRA

• Right to Know/Access: You have the right to request that we disclose what personal information we have collected, used, disclosed, and sold about you in the preceding 12 months.
• Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. We may share certain information with advertising partners for cross-context behavioral advertising, which you can opt out of by contacting us.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information to purposes necessary for providing our Services.
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level or quality of service for exercising your rights.

How to Exercise Your Rights

California residents may submit a verifiable consumer request using either of our two designated methods (as required by Cal. Civ. Code § 1798.130):

• Email: [email protected] (subject line "CCPA Request")
• Phone: +1 (236) 788-5897

You may also designate an authorized agent to make a request on your behalf by providing the agent with written permission and verifying your identity directly with us.

Verification Process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have collected personal information. We will ask you to provide information that matches the personal information we have on file. We will respond to your verified request within 45 days. If we require more time (up to 90 days), we will inform you in writing of the reason and extension period.

16. Sub-processors

We use a number of third-party sub-processors to assist in providing our Services. For a complete and up-to-date list of our sub-processors, including their purposes and locations, please see our .

17. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

18. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +1 (236) 788-5897
Address: 9887 Whalley Blvd, Surrey, BC V3T 0P4, Canada