Privacy Policy

• Service: The we.inc website operated by We.Inc.
• Personal Data: Data about a living individual who can be identified from that data.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Cookies: Small files stored on your device (computer or mobile device).
• Data Controller: The natural or legal person who determines the purposes for which and the manner in which any personal information is processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
• Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller.
• Data Subject (or User): Any living individual who is using our Service and is the subject of Personal Data.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

We.Inc uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

If you are from the European Economic Area (EEA), We.Inc's legal basis for collecting and using your personal information depends on the Personal Data we collect and the specific context in which we collect it. We.Inc may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your rights
• For payment processing purposes
• To comply with the law

We.Inc will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We.Inc will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We.Inc will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Business Transaction

If We.Inc is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We.Inc may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of We.Inc
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where We.Inc relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us at [email protected]. We may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

• Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on.

Advertising

• Google AdSense & DoubleClick Cookie: Google, as a third-party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page.

Behavioral Remarketing

We.Inc uses remarketing services to advertise on third-party websites to you after you have visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.

• Google Ads (AdWords) Remarketing: Google Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser.

Payments

We do not store full payment card details; that information is provided directly to our PCI-DSS compliant payment processors. The payment processors we currently work with include:

• Stripe, Inc., primary card and subscription processing
• PayPal Holdings, Inc., alternative payment method and affiliate payouts

AI Processing

• OpenAI (API platform): Used for content generation and AI assistant features. Under OpenAI's API terms, your inputs and outputs are not used to train OpenAI's models; OpenAI retains API request data for up to 30 days for abuse monitoring and then deletes it. We have executed OpenAI's standard DPA covering EEA/UK transfers via Standard Contractual Clauses.

Hosting & Infrastructure

• Vercel: Our website and application are hosted on Vercel's infrastructure. Vercel may process certain request data (such as IP addresses and user agent strings) as part of delivering our Service.

Email Delivery

• Amazon Web Services (AWS SES): We use AWS Simple Email Service for transactional and marketing email delivery. Email addresses and message content are processed by AWS to deliver emails on our behalf.

Bot Protection

• Google reCAPTCHA v3: We use Google reCAPTCHA to protect our forms from automated abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis.

Social Media Platforms

• Social Media OAuth: If you use our social media scheduling features, we store OAuth access tokens provided by social media platforms (such as Facebook, Instagram, X/Twitter, and LinkedIn) to post content on your behalf. We do not store your social media passwords.

For a complete and up-to-date list of our sub-processors, please visit our Legal page and select the "Sub-processors" tab.

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Our Service is not directed to children. We do not knowingly collect personal information from children under 13 (or the higher minimum age set by applicable law in your jurisdiction: e.g., 14 in Spain/Quebec, up to 16 under some EU Member States' GDPR implementation).

Account creation and Paid Services require users to be at least 18 years of age. If you believe a child has provided us personal information, contact us at [email protected] or +1 (236) 788-5897 and we will delete it promptly.

As a British Columbia company, We.Inc is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) and BC's Personal Information Protection Act (BC PIPA). Canadian residents may:

• Request access to personal information we hold about them
• Request correction of inaccurate or incomplete information
• Withdraw consent to collection, use, or disclosure (subject to legal/contractual limits and reasonable notice)
• Challenge our compliance by contacting our Privacy Officer

We aim to respond to verified requests within 30 days. Complaints may be escalated to the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, for BC residents, the Office of the Information and Privacy Commissioner for BC (oipc.bc.ca).

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information.

Categories of Personal Information Collected: In the preceding 12 months, we have collected identifiers (name, email, phone, IP address), commercial information (purchase history, subscription details), internet activity (browsing history, interaction data), geolocation data (approximate location via IP), and professional information (company name, job title).

Your Rights:

• Right to Know/Access: Request disclosure of personal information collected, used, disclosed, and sold about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. You may opt out of sharing for cross-context behavioral advertising by contacting us.
• Right to Limit Sensitive Personal Information: Limit use of sensitive personal information to necessary service purposes.
• Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

To exercise your rights, contact us by email at [email protected] or phone at +1 (236) 788-5897 (two designated methods as required by Cal. Civ. Code § 1798.130). We will verify your identity and respond within 45 days (up to 90 days with written notice of extension).

We use a number of third-party sub-processors to assist in providing our Services. For a complete and up-to-date list of our sub-processors, including their purposes and locations, please visit our Legal page and select the "Sub-processors" tab.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (236) 788-5897
• Address: 9887 Whalley Blvd, Surrey, BC V3T 0P4, Canada
• Privacy Officer: Email [email protected] with subject line "Privacy Officer"
• EU/UK Representative: Email [email protected] with subject line "EU Representative Request" or "UK Representative Request"