Most domains you sell never become a website. That gap is the product.

People buy a domain because they mean to build something. Then the domain sits parked, the renewal comes round, and some of them let it go. A builder under your own brand gives that customer a next step on the day they buy, and gives you a second reason for them to renew. This page is for the product and partnerships team deciding how to add one.

TL;DR

Where registrar customers drop off

Think of the journey from your side. A customer searches, buys, and then has to decide what to do next. Each step loses people, and each loss shows up later as a renewal you did not get.

StageWhat the customer needsWhat usually goes wrong
Bought the domainA clear "now build your site" stepThe next screen is DNS records
Started a siteSomething that looks like their business within minutesA blank template and a long setup
Has a draftA reason to finishNobody reminds them
PublishedThe site on their own domain, workingDNS setup fails silently
RenewalA site they would lose by not renewingA parked page they forgot about

The builder you choose matters less than how it is wired into each of these steps. A good builder bolted onto a dashboard nobody visits will not move the numbers.

What runs under your brand

Customers should not see a second company in the middle of your checkout. In We.Inc the parts a customer touches carry your brand:

Branded sign-up page for a demo brand with its own logo and colours

*The sign-up page a customer sees. It belongs to your brand.*

The client home on a brand host: a greeting, a prompt box to describe a site, and the client's existing site

*The customer's home after signing in, on the brand's own host. They describe their business and start from there.*

Provisioning from your own systems

A registrar does not want customers to fill in a second sign-up form. We.Inc has an API that lets your back end create and list client accounts, so an account can be created when the domain order completes. Your team decides what to hand over: name, email and company are enough to start.

On the other side, brand webhooks tell your systems what customers did. The events available today are:

EventWhat you might do with it
Client signed upMark the domain as "site started" in your CRM
Client created their first siteStart a short onboarding email sequence
Client published a siteOffer a DNS check or an email product
Client hasn't published 7 days after joiningSend a reminder or a support call
Client paid youUpdate billing records
Client pausedFlag the account for retention

Webhook calls are signed with HMAC-SHA256 so your endpoint can check they came from us.

Webhooks screen in the brand console, ready to add endpoints for Zapier, Make or your own URL

*Webhooks in the brand console. Point them at your own endpoint or at an automation tool.*

API keys screen in the brand console

*API keys for your back end. Treat them like any server secret.*

If you would rather show the builder inside your own customer dashboard than send people to a separate address, there is also an embedded builder with server-side sessions. Our embedded builder guide covers how that handshake works.

The domain step itself

You know DNS better than we do, so the honest summary is short. In the customer's editor there is a domain panel to connect a domain they own. For your own brand, connecting a sites domain hands back nameservers to set, after which client sites can live at addresses under it while they are drafts. Plan how your own DNS tools and ours meet before launch: a customer who bought from you expects connecting your domain to your builder to take one click, and that is an integration your team will build with ours, not something that exists out of the box.

Domain panel in a client's editor titled Give your site a real address, with an option to connect a domain you own

*The domain panel a customer sees inside the editor.*

Pricing it is your call

Some registrars include a starter site with the domain and charge for more; some sell the builder as a separate plan. You can set your own client plans and collect payments on your own connected Stripe account, or bill customers in your own system and use the API to keep plans in step. Our prices to you are quoted in a demo; we do not publish them.

Integration checklist

Measuring whether it works

Registrars that add a builder often report "accounts created" because it is the easiest number to get. It is also the least useful. Track the steps that lead to a renewal instead:

MetricHow to get itWhat good looks like
Builder starts per new domainAPI account creations against domain ordersRising after you move the offer earlier in checkout
First site created within a dayThe "first site created" webhookMost starters create one the same day
Published within 30 daysThe "site published" webhookThe number that predicts renewal
Stuck after 7 daysThe "hasn't published 7 days after joining" webhookFalling as your reminders improve
Renewal rate, published vs parkedYour own billing dataThe gap is the business case

Run the comparison on a single customer segment first, for example new small business domains in one market, before you change every flow. A clean before-and-after on one segment is more convincing to your leadership than a blended number across all of them.

Where We.Inc fits, and where it does not

Good fit: registrars and domain resellers who want an AI-assisted builder under their own brand for small business customers, with API provisioning and event webhooks.

Probably not:

Book a demo and bring one order flow. We will sketch where the builder fits into it.

Book a demo. Pricing is tailored to your volume and setup, and you get your exact price on the call. 0% transaction fee.

Frequently asked questions

Can our systems create customer accounts automatically?

Yes. The API can create and list client accounts, so an account can be created when a domain order completes.

Which events can we receive by webhook?

Client signed up, first site created, site published, not published seven days after joining, client referred, client paid you, and client paused. Calls are HMAC-signed.

Does the customer see We.Inc anywhere?

The sign-in, dashboard, emails and help pages carry your brand. Talk to us in the demo about any remaining places you need covered.

Keep reading

More in White Label

We.Inc is an AI-powered website builder you can resell under your own brand. Launch a branded client dashboard, bill on Stripe Connect, and deliver AI-generated websites in minutes. White-label pricing is tailored to your volume and setup: book a 30-minute demo for a quote.

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