A SaaS agreement is the contract between you, the company that provides a software service, and the customer who pays for it. Fill in the parties, the term, the fee, your support promise and the data options, and the tool assembles a plain-language draft you can print, save as a PDF or copy. It is a starting point to discuss, not a finished legal document.
The service and term clauses say what is being sold and for how long. The fee clause says how much and when. Together these three answer the questions people ask first, so write them in simple words that both sides read the same way.
Support and availability describe how you will behave when something goes wrong. Customers often judge a provider by these promises, so make them modest and measurable. A response time you meet every month is worth more than a grand figure you sometimes miss.
Customer data is usually the most sensitive part of a software relationship. The draft says the customer keeps ownership, you use the data only to run the service and the customer can export it for a set number of days after the contract ends. Add your own detail about where data is stored and who can see it.
Liability caps and termination rights protect both sides. A cap linked to recent fees keeps your exposure in proportion to what you earn from the customer, while a notice period and a cure period give each side a fair chance to fix a problem before the contract ends.
Read the draft aloud once. Anything you cannot explain to the customer in a sentence should be simplified or removed. Check names, dates and amounts, because the most common errors in a signed contract are typing mistakes.
Contracts for larger customers often need changes. Expect questions about liability, data location and termination, and decide in advance which points you can bend. A lawyer can help you set those limits once, so you do not decide them again on every deal.
No. It is a plain starting draft built from common clauses, and it makes no claim that it complies with any law in your area. Contract rules differ by place and by customer, so have a qualified lawyer review it before you rely on it.
The tool divides the term in months by the length of one billing period to get the number of periods, then multiplies by your fee. For example, a 12-month term billed quarterly at $300 is 4 periods, so the total is $1,200. If the term does not divide evenly into billing periods, the tool asks you to change one of them.
These choices depend on the place where you operate and where your customer is based, and they change how disputes are handled. The draft marks them with square brackets until you fill in the fields.
The availability target, data protection and confidentiality sections can each be switched off. The service, term, fees, support, customer data, acceptable use, liability, termination, governing law and general sections always appear.
It works best for a fixed fee per billing period. For a per-user or usage-based price, put the unit price in the product name or add a short order form that sets the quantity, and keep this draft as the main terms.
Related: Service contract templates, Privacy policy generator, Refund policy generator.
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