Websites for members who own the business, not franchisees who follow it

A cooperative or buying group cannot tell its members what to do the way a franchisor can. Members joined to buy better, keep their independence and share services they could not afford alone. A website service fits that model well, as long as it is designed as a service members choose, governed the way the co-op is governed, and careful about the things competitors should not coordinate. This page is a working plan for member-services teams.

TL;DR

Why cooperatives are a different kind of network

The International Co-operative Alliance's seven principles include democratic member control, member economic participation, autonomy and independence, and education, training and information. Each has a direct consequence for a website program:

PrincipleWhat it means for member websites
Voluntary and open membershipThe website service is opt-in. Members who decline lose nothing else.
Democratic member controlThe rules (what is shared, what is required) are approved through your governance, not set by staff alone.
Member economic participationFunding is transparent: a fee, a share of marketing funds, or included in dues, decided openly.
Autonomy and independenceEach member owns their site, domain and content, and can leave with them.
Education, training and informationTraining on running the site is part of the service, not an extra.
Cooperation among cooperativesTemplates and lessons can be shared with sister co-ops.
Concern for communityMember sites can showcase local roots, which is what independents compete on.

Buying groups that are not formal cooperatives often work the same way in practice: independent owners, a shared supplier program, and services that only work if members want them.

Offer two tiers, not one

Members differ. A program that only offers the banner-branded site loses the members who are proud of their own name; one that only offers a blank builder loses the members who want the group's buying power to show.

TierWhat the member getsWho chooses it
Banner siteCo-op banner, colours and campaigns, with the member's name, people and servicesMembers who trade under the banner
Independent siteThe member's own name and look, with an optional "member of" markMembers with a strong local brand

Both tiers sit in the same program. In We.Inc, each member is a client account; the difference between tiers is the template they start from and the switches you set.

Client manager with a search box, tags and Active or Invited status for each client

*The member register. Tag members by tier, region or store type so the team can find them quickly.*

Template gallery as a client sees it on the brand host

*Members start from templates. Keep one banner template and one independent template per store type.*

What is shared and what belongs to the member

Put this split to your board or member council. Once it is agreed, the software settings follow from it.

ContentShared or member?Notes
Banner logo, colours, campaign artworkSharedBanner tier only
Seasonal campaigns and supplier promotionsShared, opt-inMembers choose which to run
Prices and offersMemberSee the next section
Opening hours, location, teamMember
Services, specialities, local storiesMemberThis is what makes each site worth visiting
Privacy notice and legal textShared template, member completesEach member is usually the data controller for their own site
DomainMemberRegistered in the member's name

Competitors in one room: keep prices local

Members of a buying group or retailer cooperative usually compete with each other in the same markets. Joint buying is the reason the group exists, but coordinating resale prices between competitors is a classic competition-law risk in many countries. A website program should not become the place where that happens by accident.

Practical rules many groups adopt (ask your own counsel to confirm them for your market):

Brand-wide defaults titled What your clients can do, with switches for publishing, own domain, blog, store, forms, SEO and Publishing needs my approval

*Defaults for the whole membership. A cooperative usually leaves publishing open to members and keeps approval for the banner tier only, if at all.*

How it runs in We.Inc

Branded email editor with a live preview of an invitation email in the brand's logo and colours

*The invitation email a member receives, in your brand. Members should know the service comes from their co-op.*

Client help page under the brand, showing resources and the brand's support email

*Branded help pages. Training is a co-op principle; put your own guides and contact details here.*

Launching through your governance

  1. Member survey. Ask how many members have a website they are happy with, and what they would pay for one. If fewer than a third are interested, run a smaller pilot.
  2. Board or council approval of the two tiers, the shared-versus-member table and the funding model.
  3. Pilot with 20 volunteer members across store types and both tiers.
  4. Report back at the member meeting: publishing rate, member feedback, cost.
  5. Open to all members, with training sessions recorded for later joiners.

Where We.Inc fits, and where it does not

A good fit: retailer-owned cooperatives, purchasing cooperatives and buying groups whose members are independent local businesses needing a credible site, with the group providing brand, templates and support.

Better served elsewhere:

Members who leave can take their site: code can be downloaded or synced to GitHub, which is the practical form of the autonomy principle.

Book a demo. Bring your shared-versus-member split and we will show both tiers running under your banner.

Sources

Last checked 2026-10-25. This page is general information, not legal advice.

Book a demo. Pricing is tailored to your volume and setup, and you get your exact price on the call. 0% transaction fee.

Frequently asked questions

Can some members use the co-op banner and others their own brand?

Yes. Each member is a client account, so the template and switches can differ by member. Many groups run a banner tier and an independent tier.

Can the co-op change prices on member sites?

The software would let your staff edit sites, but we suggest prices stay with each member, because members are often competitors. Ask your counsel.

Does the co-op catalogue appear on member sites?

No. We do not sync catalogues or stock into member sites.

Who owns a member site if the member leaves?

We suggest the member does. Their domain stays theirs, and site code can be downloaded or synced to GitHub.

Keep reading

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