WhatsApp Link Preview: Why It Fails and How to Fix It

WhatsApp builds a link preview from Open Graph meta tags in your page head. Meta's developer page asks for og:title, og:description and og:url, plus og:image for the picture. The head must sit inside the first 300KB of HTML, and the image must be under 600KB, at least 300px wide.

What Meta documents for WhatsApp link previews (October 2026)
ItemRequirement
Required tagsog:title, og:description, og:url, inside head and not empty
Pictureog:image with an absolute URL
Head positionWithin the first 300KB of the HTML
Image file sizeUnder 600KB
Image shapeAt least 300px wide, width to height ratio of 4:1 or less

Updated

You paste your shop or booking link into a WhatsApp chat and get a bare blue address, or a tiny square instead of a large picture. That almost always comes down to a few tags in the hidden head section of your page, the part browsers read but visitors never see. Paste your page source into the checker below to see what WhatsApp will find.

WhatsApp preview checker

Paste your page's HTML source. The check runs in your browser and nothing is uploaded.

Image size and weight cannot be read from HTML. Check the file itself with the OG image checker.

The tags to add to your page head

Paste these into your site's custom head code, or fill in the matching fields in your builder's sharing settings. Change every value to your own page.

Open Graph tags that satisfy WhatsApp

Title, description and URL are the required trio on Meta's WhatsApp page; the image line gives the picture, and the alt line describes it.

<meta property="og:title" content="Spring Menu">
<meta property="og:description" content="Seasonal plates, served Tuesday to Sunday.">
<meta property="og:url" content="https://example.com/menu">
<meta property="og:image" content="https://example.com/img/menu-share-v2.jpg">
<meta property="og:image:alt" content="Three plates of spring vegetables on a wooden table">

WhatsApp, Facebook and LinkedIn image rules side by side

Each platform documents its own numbers. A 1200 by 630 image saved small enough for WhatsApp also works on the other two.

Share image rules from each platform's own help pages (October 2026)
PlatformSize guidanceFile size limit
WhatsAppAt least 300px wide, ratio 4:1 or lessUnder 600KB
FacebookAt least 1200 by 630 for best display, ratio near 1.91:18MB
LinkedInMinimum 1200 by 627, ratio 1.91:15MB

Why previews are not guaranteed

Meta describes WhatsApp previews as best effort. The app may relax its rules or fall back to a small preview, but Meta warns you not to rely on that behaviour, so meeting the written requirements is the only dependable route.

A preview also needs the page to be reachable without a login. A members-only page or a link behind a password returns a sign-in screen to WhatsApp, and that screen has no useful tags.

Changing the picture after sharing

Messages already sent keep the preview they were built with. Meta's Facebook guide says updating the image for a URL does not update old shares, and the WhatsApp page gives no other method.

When you swap the share image, upload it under a new file name and update og:image to match. New messages then fetch the new file instead of a cached copy.

How it works

  1. Open your page in a browser, right-click and choose View Page Source, then copy everything.
  2. Paste it into the checker. It reads the Open Graph tags in your browser; nothing is sent anywhere.
  3. Fix each item marked missing in your site builder's SEO or social sharing settings.
  4. Test by typing the link into a WhatsApp message without sending it, and wait up to 10 seconds for the preview.

Tips

Frequently asked questions

Why does my WhatsApp link show no image?

The most common causes are a missing og:image tag, an image path that is not absolute, an image file of 600KB or more, or an image narrower than 300px. Run your page source through the checker on this page to spot which one applies.

Why is my WhatsApp preview small instead of large?

Meta says that when the preview appears but not at the large size, you should recheck the image requirements. Size, width and the 4:1 ratio limit are the usual suspects.

How do I refresh an old WhatsApp preview?

Meta's WhatsApp page does not describe a refresh tool or how long previews are cached. For Facebook, Meta says images are cached by URL, so giving the new image a new file name is the reliable way to make a fresh share pick it up.

Does WhatsApp use the same tags as Facebook?

Both read the Open Graph protocol tags such as og:title and og:image. The size limits differ: Meta's WhatsApp page sets a 600KB image limit, while its Facebook sharing guide allows image files up to 8MB.

Can I see which visitor is WhatsApp?

Yes. Meta documents that WhatsApp fetches the page with an HTTP GET request and a User-Agent like WhatsApp/2.x.x.x followed by A, I or N for Android, iOS or web.

Related: Open Graph preview, Open Graph tags guide, WhatsApp link generator, OG image checker, OG image generator.

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